RateGain Travel Technologies Limited, a global provider of SaaS solutions for the hospitality and travel industry, today announced that it has been awarded in four categories at the recently concluded 2022 Hotel Tech awards organized by Hotel Tech Report.
In Hotel Tech Awards’ most competitive year yet, RateGain continues to maintain the #1 position on social media with BCV, while its rate parity product Parity+ and rate intelligence product OPTIMA finished as first runners’ up in their respective category by a very thin margin. RateGain’s channel manager, RezGain, ended up as second runner up in one of the most competitive product categories in the competition.
The Hotel Tech Awards are often referred to as ‘the Grammys of Hotel Technology’, and winners have been selected from more than 1000 of the top hotel technology products around the world. This year 513,609 hoteliers across 127 countries visited Hotel Tech Report and contributed 11,622 verified hotel software product reviews to decide the winner.
Winners are decided based on usability, customer support, likelihood to recommend, partner network strength, and integration compatibility. In addition, winners of the Hotel Tech Awards are determined based on verified client feedback and highlight best-of-breed companies across key categories of the hotel tech stack.
In its first year of participation, RateGain also became the fourth most popular company on ‘The Hotelier’s Choice’ list, which recognizes the most customer-centric technology companies and is the most competitive Hotel Tech Award category. The winners are compared on the basis of total verified customer reviews, geographic reach of reviews, and overall review sentiment and ratings across all companies on the platform.
Since the onset of the COVID-19 pandemic, hoteliers are now more than ever looking at adopting digital solutions that can help them deliver a perfect guest experience and optimize their processes to improve profitability. However, to evaluate products and processes, most hoteliers require an independent authority to provide them with the right metrics to compare, and that is where Hotel Tech Report fills a critical gap for the industry.
“ Winning a Hotel Tech Award is the highest achievement in the hospitality industry because it’s based on actual customer inputs. The authentic voice of the customer decides the winners of the annual HotelTechAwards – ranking hotel software solutions based on users’ experience in buying, implementing, and using those solutions,” said Jordan Hollander, CEO of Hotel Tech Report.
Thanking RateGain’s customers, Bhanu Chopra, Chairman and Managing Director, RateGain, added, “ This recognition is a true validation of the value we add every day to the thousands of hotels that use our products and also reflects on our commitment to our customers, investors, and employees to build best-in-class SaaS products for the industry. “