Frost & Sullivan has recognized Radware®, a leading provider of cyber security and application delivery solutions, as the recipient of the 2017 Global Customer Value Leadership Award. Frost & Sullivan recently analyzed the distributed denial-of-service (DDoS) mitigation industry and conducted research into the leading industry vendors that have a strong commitment to customer value. Radware is firmly established as one of the leading providers of products and services within the highly competitive cyber-attack and DDoS mitigation market.
Radware regularly identifies new and emerging attack trends in order to provide the highest levels of protection against increasingly sophisticated DDoS threats. For these reasons, Radware has earned Frost & Sullivan’s 2017 Global DDoS Mitigation Customer Value Leadership Award.
“Cyber attackers require relatively few resources to inflict massive and costly damage to organizations. DDoS customers need solutions that detect and mitigate the most sophisticated and massive attacks. These solutions need to go beyond traditional rate-based protection and leverage behavioral-based algorithms that automatically detect zero-hour, encrypted, and dynamic attacks,” said Senior Industry Analyst Chris Rodriguez. “Customer value in this space isn’t simply a price to performance proposition. Organizations must evaluate these solutions across a range of value-added factors. Radware has achieved marketplace success, in large part, by identifying, catering to, and exceeding customers’ value-related concerns.”
“Frost & Sullivan’s global team of analysts relies on a rigorous, in-depth methodology to find the industry’s best solutions,” said Anna Convery-Pelletier, Chief Marketing Officer at Radware. “Winning the award for Customer Value Leadership is no accident. It recognizes our continuing efforts to refine our solutions and add value in the face of new threats, like massive IoT botnets and SSL-encrypted attacks. Our unwavering focus on serving our customers separates us from the pack in securing businesses.”
Radware’s Attack Mitigation System protects against increasingly sophisticated and dedicated DDoS threats and it includes Web-application security and SSL-based attack mitigation. This provides protection against network and application attacks, including those spawned by hacked Internet of Things (IoT) devices. Radware’s attack mitigation provides industry-leading solutions such as:
Radware DDoS Protection provides real-time, behavioral-based DDoS and SSL-based DDoS mitigation to protect infrastructures against network and application downtime, application vulnerability exploitation, network anomalies, DNS attacks, encrypted attacks, high-volume IoT botnet attacks, and other emerging DDoS attacks.
Cloud DDoS Protection Service offers a full range of cloud-based DDoS protection, including an always-on and a hybrid protection module where traffic is diverted during volumetric attacks when the enterprise’s Internet pipe nears saturation. This enables a smooth transition between DDoS mitigation options and assures immediate protection without adding to scrubbing center latency.
Web Application Firewall (WAF) solution (either on-premises or as a cloud service) ensures fast, reliable, and secure delivery of mission-critical Web applications. It enables PCI compliance through the mitigation of Web application security threats and vulnerabilities, preventing data theft and the manipulation of sensitive corporate data while protecting customer information. Additionally, it reduces the increasing risk of an enterprise’s infrastructure being used to attack others.
“Radware takes pride in offering a fully-integrated suite of attack mitigation solutions that can be deployed to meet even the unique needs of each customer,” continued Convery-Pelletier. “Our commitment to remaining flexible to provide the best service and add value at each step strengthens our customer relationships and supports our long term growth.”
Radware’s Emergency Response Team (ERT) was an important factor in this analysis. Radware’s ERT is designed stop DDoS attacks quickly and provides 24/7 security services for customers facing immediate denial-of-service, a DDoS attack, or a malware outbreak. The ERT delivers instantaneous, expert security assistance to stop DDoS attacks and restore network and service operations. The ERT is staffed by DDoS protection service experts who have vast knowledge and experience with network threats, the detection and mitigation of these threats, and in-depth experience with Radware’s family of products. The ERT has successfully mitigated thousands of attacks.
“Radware has been able to offer flexible DDoS solutions tailored to meet the specific needs of organizations across a range of industries, such as telecommunications, financial services, healthcare, education, manufacturing, and enterprise,” said Rodriguez. “Every online organization is at risk, but they vary significantly in terms of budgetary restraints, latency concerns, security requirements, and other considerations. Therefore, industry-specific solutions are of significant value to customers across all vertical industries.”
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s unique focus on augmenting the value that its customers receive, beyond simply good customer service, leading to improved customer base expansion and retention.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.