March 2, 2021

Newgen launches mobile application

Newgen Software Technologies, a leading global provider of business process management (BPM), enterprise content management (ECM) and customer communication management (CCM), announced an updated iteration of its popular mobile application Zapln.


Newgen’s mobile application, ZapIn helps business executives, on-the-move, to capture customer information and instantly initiate its processing at the back-office. The key to the application is its advanced image processing that ensures high quality images and minimal size, making it viable to be transferred over an active data network.

The latest iteration of ZapIn improves upon its innovative features. Its advanced imaging capability has been further enhanced by the addition of features like face detection, auto background removal and smart cropping. ‘Instant policy issuance’ is another productivity enhancement feature of the latest version and solves a highly vexing operational problem for Insurance companies. Insurance premiums can now be calculated in ZapIn and based on the input data personalized policies can be generated and sent to the customer instantly.

Diwakar Nigam, MD, Newgen Software said, “Mobile applications need to be constantly updated and need to evolve based on the needs of the users and the market. With the launch of the new version of ZapIn, we have added some great new features and productivity tools which will help organizations to improve the productivity, efficiency and turn-around-time of their mobile workforce.”