The Integration team at Matrix has tested and certified the Telecheck – telephone monitoring and management software from Hazel Infotech Limited as fully compatible and integrated CAS solution for its ETERNITY range of IP phone systems. As a result of this integration, businesses keen on cost savings will gain additional control over telecom resources. With the use of Telecheck CAS tool with Matrix ETERNITY IP phone systems, organizations can keep track of all the calls placed or received through the phone system.
“Matrix ETERNITY is the advanced IP-PBX offering combination of trunks and users/subscribers for Analog, Digital, IP and GSM networks. ETERNITY IP-PBX is loaded with the range of cost saving features such as least cost routing, GSM network support, call budgeting, automatic call back and many more. Besides, ETERNITY also has buffer memory of 12000 calls for call logs and users can get the print of these records.” said Ruchir Talati, Product Manager – Enterprise Phone Systems for Matrix.
“In response to the need of modern businesses for more call controlling and management tools, Matrix identified the need of integrating ETERNITY with leading Call Accounting Solutions available in the marketplace. We selected Hazel Infotech for its good performance and comprehensive solution for cost accounting.” continued Ruchir Talati.
“With this integration, ETERNITY IP phone system users will get additional call controlling and management flexibilities and will be able to implement cost control policies, customize cost allocation, detect toll fraud, verify overbilling, record call events and in turn increase employee productivity through resource optimization.” concluded Ruchir Talati.
“Hazel Infotech is pleased to partner with Matrix in building an enhanced telecheck version optimized to maximize the benefits of ETERNITY IP phone systems. Telecheck is noted for being readily deployable with CAS, and with many additional capabilities, Matrix users can expect to achieve the best performance from their ETERNITY IP phone systems and earn returns many times over on their telecheck investment” said Nikhil Daftary, Vice President – Development at Hazel Infotech.