A convergent mobile engagement platform to interact with their customers, partners and employees
Mahindra Comviva, the global leader in providing mobility solutions today announced a new deal with a leading operator in Middle East for its Enterprise Communication Platform (ECP) – A mobile engagement platform for end-to-end Enterprise communication requirements.
Mahindra Comviva’s Enterprise Communication Platform (ECP) is a mobile engagement solution that provides a single platform for Enterprises to interact with their customers, partners and employees. ECP helps partners engage better, drive innovation, create a strong suite of services that enhances the brand image and deliver cost effective, immediate and personalized communications.
ECP enables operators to create new revenue streams and dramatically improve the way they monetize A2P messaging, by enabling requirements across different Enterprise verticals into a single platform – and deliver different types of content across channels through a more powerful, customized solution than conventional products.
Announcing the deal, Aditya Dhruva, Head – Messaging and Broadband Solutions, Mahindra Comviva said “Across the globe, in developed and developing nations alike, Enterprises are looking for solutions that enable them to reach customers faster and better. This business need, especially on mobile, presents a compelling revenue opportunity for telecom operators as they are looking for ways to offset their drop in P2P SMS revenues. Mahindra Comviva’s Enterprise Communication Platform (ECP) helps operators monetize their messaging infrastructure for this A2P traffic, by enabling enterprises to rapidly create and deploy a multi-channel engagement with their customers.”