LogMeIn Offers Support to our Communities and Customers during Coronavirus Disruptions

LogMeIn, Inc. (Nasdaq: LOGM), Since our founding in 2003, LogMeIn has created tools that allow people to work from anywhere. And the company believes in the next few years, environmental, social and economic factors, along with advancements in technologies such as 5G, will likely drive more and more companies to embrace “the virtual workplace.”

Regrettably, the spread of Coronavirus (COVID–19) continues to cause individuals and companies around the world to question how best to conduct their business during this outbreak. These factors have also put inevitable strain on critical service providers like local and regional municipalities, hospitals, educational institutions and non-profit organizations as they ready themselves to deal with further outbreaks and disruptions.

This, in turn, is accelerating the pace at which many organizations are being pushed to embrace remote work, despite the fact that many of these organizations are not yet equipped to get the most productivity out of their remote workforce. This accelerated pace towards working remotely, coupled with underlying health concerns are creating pain for LogMeIn clients, their employees, and our client’s customers, as well as the communities in which we operate, as evidenced by:

  • Management considering whether to curtail or even eliminate travel

  • Marketing teams rethinking participation in events

  • IT teams planning for business continuity and remote worker support

  • Schools and employers are becoming more accommodating on employee and student illness

  • Local/regional municipalities and health care providers gearing up to maintain and even further ramp their community support services

At LogMeIn, we’ve already seen many of these trends play out in some of the hardest hit areas such as Asia and Italy, where usage of some of the company’s collaboration products has more than doubled in recent weeks, and we’re starting to see significant spikes in traffic in other regions of the world as Coronavirus awareness and concerns grow.

Rahul Sharma, Managing Director, LogMeIn, India says, “With the Coronavirus pandemic escalating in India, we hope the Emergency Remote Work Kits can help our existing clients as well critical service providers such as hospitals, schools and emergency services to maintain their productivity. These kits include solutions for meetings and video conferencing, webinars and virtual events, IT support and management of remote employee devices and apps, as well as remote access to devices in multiple locations.

We feel LogMeIn is in a unique position to help our customers, their employees and our communities during this time. As a result, we are making it a top priority to do all that we can to help them focus on the health of their employees and their business.”

Free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit Organizations:

Starting immediately, LogMeIn will be offering our critical front-line service providers with free, organization-wide use of many LogMeIn products for 3 months through the availability of Emergency Remote Work Kits. These kits will include solutions for meetings and video conferencing, webinars and virtual events, IT support and management of remote employee devices and apps, as well as remote access to devices in multiple locations. For example, the “Meet” Emergency Remote Work Kit will provide eligible organizations with a free site-wide license of GoToMeeting for 3 months. Eligible organizations include health care providers, educational institutions, municipalities and non-profit organizations.

Support for Customers:

It is important that our customers understand that LogMeIn is here to support them and their employees during this time. To further demonstrate this support, the company has also decided to make these Emergency Remote Work Kits available to all existing LogMeIn customers. We will allow current LogMeIn customers to expand their agreements with us to include GoToMeeting, GoToWebinar and other tools to cover their entire employee population for up to three months at no additional cost to their current subscription. LogMeIn will also be offering assistance with deploying and training users who are new to remote working.

We have asked our leaders and worldwide staff to play a part in helping to tackle the challenges presented by the coronavirus head on. So, if you work for a health care provider, educational institution, municipality or a non-profit organization, please know that you can reach out to LogMeIn if you need assistance