Automation is radically changing business processes, but it has largely impacted the shared services. Shared services is a coalition of business operations that is used by different business functions of the same organization, which not only improves efficiency but is cost-effective. The benefits of having a shared services function are well-known but using Robotic Process Automation (RPA) to perform these services is a lesser-known fact.
RPA shared services can be well-implemented across business functions like Supply Chain, Financial Planning and Analysis, HR as well as IT & Contact Centre (Service Centre). With the ease in implementation in an ongoing IT landscape, this service eliminates the need for integrations which can be heavy on the pocket while achieving more than 95% accuracy of processing.
Through this webinar, organizations, as well as individuals, can gain profound knowledge and tips on ‘How to start the RPA journey and build a team to deliver the solution? So, if you are looking to implement shared services or exploring options for improvements in this area, then this webinar will be extremely beneficial for you.
The webinar will focus on how RPA BOTs can help in processes like:
Source to Pay (sourcing, procurement, invoicing, and payments).
IT & Contact Centre (Helpdesk, Provisioning/de-provisioning, customer queries/complaints).
The Webinar titled “Using RPA to Accelerate the Benefits from Shared Services” will go live on Thursday, 27th of May 2020 and it will be presented by JK Technosoft’s thought leader Mr. Praveen Kumar, Vice President, Digital & Innovation, JK Technosoft and Mr. Grant Farrell, Shared Services Consultant.
Mr. Praveen Kumar, Vice President, Digital & Innovation, JK Technosoft said, “The world is going digital and we want to highlight the effectiveness of using RPA in Shared Services, using this webinar as a medium. Shared Services can be implemented across various sectors where BOTs take care of rule-based repetitive tasks, while the core team focuses on strategic business operations.” In a concise module, we will talk about the effectiveness of RPA in Shared services along with building and deploying RPA solutions in a short duration of 4 weeks.