Hinduja Global Solutions Limited (HGS), a world leader in Business Process Management, announced its First Quarter results for FY 2014.
Commenting on the results and performance, Mr. Partha De Sarkar, Chief Executive Officer of Hinduja Global Solutions said: “We are pleased to announce that for the third consecutive quarter we have crossed the Rs. 5,000 million quarterly revenues mark. Traditionally, the first quarter has been the slowest for our business. In this context delivering 20% revenue growth y-o-y to reach ~Rs. 5,600 million is an achievement we are proud of. We have seen good volume growth from our existing clients. On top of that, there has been additional volumes from new logos. We have also been aided by the favorable exchange rates of the US dollar vis a vis the Indian Rupee and the Philipino Peso. Our profitability has also improved significantly as most of our facilities are now operating at optimal utilization levels. From early July 2013, our site at Barrie (Ontario, Canada) site has become operational and its benefits are expected to accrue in the second half of this fiscal year. The first phase of our SEZ in Bangalore is also complete and is expected to operate at optimum capacity by Q3 FY2014. We take great delight in sharing that our Preston site in UK has won a gold medal for ‘Best Mid-sized Contact Centre (Outsourced)’ in the prestigious Contact Centre World awards 2013. Senior management remains focused on diversifying our customer base, strengthening our presence in new verticals and expanding marketing activities to build a strong sales pipeline going forward.