HCL Technologies (HCL), a leading global technology company, and Cherwell Software, LLC (Cherwell), a global leader in service management, today announced a product platform that layers the DRYiCE™ GBP (Gold Blue Print for Service Management) on the Cherwell Service Management platform.
The companies’ Enterprise Service Management solution is designed to help their shared customers improve technology adoption, realize quicker time-to-value for new technology investments, and simplify system upgrades. HCL Technologies’ process simplifies IT service design and management for customers, while Cherwell’s low-code platform offers the easy customization of new IT services and the extension of digital services beyond IT. DRYiCE™ GBP will be available as an implemented image on top of the Cherwell Service Management platform and will become a new offering for HCL Technologies.
“We are pleased to offer Cherwell’s advanced service management platform for delivery within our industry-leading ITSM process ecosystem with DRYiCE™ GBP and also provide our customers with rapid flexibility and choice to deploy the product on a codeless platform,” said Kalyan Kumar, Corporate Vice President and CTO – IT Services at HCL Technologies. “HCL will also extend the DRYiCE™ Software Product Portfolio into the Cherwell Service Management platform.”
“Our partnership with HCL Technologies significantly extends Cherwell’s global reach with a recognized leader in IT managed services and systems integration,” said Sam Gilliland, Chief Executive Officer of Cherwell. “Combined with HCL’s DRYiCE ™ software, we’re able to offer even greater value to our mutual customers.”