HCL Technologies and NLC Insurance Companies Roll-out Guidewire InsurancePlatform™ with SmartCOMM™ for Agents and Policyholders

HCL Technologies (HCL), a leading global technology company, and NLC Insurance Companies today announced that NLC is now in production with Guidewire InsurancePlatform™, integrated with the SmartCOMM™ document management system. The new core processing, data, and document management systems have been deployed for NLC’s Massachusetts agents and policyholders. The systems will allow agents faster access to information, including integrated and automated underwriting rules and reports, to provide a more efficient work environment for them as well as better service for their customers. The deployment work continues with the systems launching in Connecticut and Rhode Island later this year.

Rahul Singh, President and Global Head of HCL Financial Services said, “HCL is excited to partner with NLC in implementing a state-of-the-art integrated system with Guidewire’s industry platform and surrounding ancillary third-party systems. By leveraging HCL-developed Guidewire accelerators and other automated frameworks and levers, NLC is able to deliver a timely product, streamlined workflow, and optimal service to their agents and customers. We congratulate and commend the NLC leadership team for its investment, commitment to excellence, and on achieving highly satisfied customer feedback of the system early in its roll-out cycle.”

“NLC’s investment in modernizing our insurance processing systems directly supports our company’s objective of making it easier, faster, and more reliable for our agents and policyholders in doing business with NLC Insurance Companies,” said James Parylak, Vice President & CIO. “Our business and IT teams have worked closely with HCL to ensure that the implementation and conversion/migration off legacy applications is seamless and the learning process for users is intuitive, allowing our agents and policyholders to have a delightful experience in their insurance servicing needs from day one.”