A study undertaken by Ozonetel, a leading omnichannel customer communication platform provider, has unveiled new insights pertaining to the contact center industry in 2022. The study is an analysis of 22 million calls made
India’s technology landscape has exploded over the last decade- to the extent that it is being called a “techade”. With data and cloud-based technology at the pivot of all businesses when it
Channel partnerships are an important part of enabling growth among businesses. Over the last few years, their roles have evolved and have become more important than ever. Previously, the partner model was
Quickplay today announced a strategic expansion into media services and media asset management powered by the acquisition of 440 Digital. In conjunction with the acquisition, 440 Digital founder and longtime Walt Disney
Stuffcool, India’s leading tech accessory brand has launched its latest innovation – PB9063W, a 5000mAh Magnetic Wireless powerbank, with a first-ever Apple Watch Charging module built into the power bank. This magnetic
RupeeRedee, a leading digital lending platform, has announced its association with Credgenics, a leading provider of SaaS-based debt collections technology, to deploy Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics based approach toward debt collections.
Entering 2023 with a bang, Kingston Technology, a world leader of memory products and technology solutions, today kick-starts its social campaign “Kingston Is With You, Envision Your Year 2023”, inviting everyone to
Internet today The Internet is the primary catalyst in the ongoing digitalization of our culture and economy. The line between the real and virtual worlds is blurring as our ability to stay
SENS, a 100% Made in India brand, today announced its foray into the Smart Television market with the launch of 7 new Smart TVs across different categories on India’s homegrown e-commerce marketplace,
Zoho Corporation, the Chennai-headquartered global technology company, today launched new tools forZoho Desk, the company’s flagship customer service platform, to help customer service teams evolve with the changing needs of customers and
Intellicus, India’s leading homegrown data analytics and BI company, today announced the acquisition of a new client, 1Point1 Solutions. A publicly listed business process management company, 1Point1 Solutions Ltd offers technology, finance and
Fire-Boltt, India’s No 1 smartwatch brand is on a merrymaking sprint and has announced not one but three new powerful smartwatches – Tank, Epic Plus, and Rise – as an ode to