Titan achieves a top rating of 4.8/5 on the software review platform G2, is awarded the first position in Ease of Use and Customer Service
Mumbai, June 28: Titan, the business email startup founded by Bhavin Turakhia, has emerged as the highest-rated email software on G2 with a rating of 4.8/5, accelerating past products such as Microsoft Outlook and Google Workspace. Built specifically for professionals and small businesses, Titan was awarded the #1 position in Customer Service for Email in G2’s Summer 2022 Report. The platform also received top rankings for Ease of Use and Implementation. G2 is a globally recognized platform for peer-to-peer software reviews. Its Summer 2022 Reports of Best Software Products rank the world’s best software based on authentic reviews from real users.
Titan joins a small club of products and tools built by teams in India for the world, emerging as leaders in their respective spaces. Over the last two quarters, Titan has risen to be among the top five products by G2 score for business email and now serves 300,000 small businesses in more than 100 countries worldwide.
Titan has emerged as a challenger to traditional email platforms in business email with a product that imagines the future of email for businesses with tools and features that enable them to build deeper relationships with customers. Titan’s features have particularly resonated with sales, marketing, and customer support professionals who have found Titan’s approach valuable in bringing customer relationship management and marketing capabilities to native email software. Titan’s users mention the attention to aesthetics and the company’s philosophy of co-creating the product with direct input from users as the most significant factors that contribute to their ratings.
“We invested in email as a category because we believe small businesses are underserved by expensive, overbuilt tools that have not innovated meaningfully in years. The recognition and the awards only validate that we’re building the future of email and co-creating it with our customers,” explains Bhavin Turakhia, Founder and CEO of Titan.
In 2018, Bhavin and the founding team behind Directi and Media.net started Titan in pursuit of their mission of enabling small businesses to grow and be more productive through beautifully crafted software and tools. Titan’s growth continues to accelerate, and the company is investing in increasing its significant product, engineering, and marketing presence in India. Titan is valued at $300 million after a strategic Series A investment from Automattic, the Web-presence company behind WordPress.com, and WooCommerce that closed last year.
Titan (https://titan.email) was founded by Bhavin Turakhia in 2018 in pursuit of enabling small businesses to grow and be more productive. Titan is available through leading Web-presence providers around the world, notably WordPress.com, Hostinger, and Name.com. Titan is valued at $300 million after a strategic Series A investment from Automattic, the Web-presence company behind WordPress.com, and WooCommerce that closed last year.