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The future of international self-drive is very promising, According to the UN World Tourism Organization (UNWTO), India will account for 50 million outbound tourists by 2020. With the upcoming months being the most preferred season for international travel for Indians, customers are increasingly looking for self-drive services in top international locations such as the US, the UK, New Zealand, Australia, South Africa, Canada, Ireland, France, and Spain, among others. With the rise in demand for international self-drive it has become increasingly clear that exploring a new country in group tours is a passé, rather travellers are inclined to explore international locations independently and privately. However, experience of renting a car abroad may at times become a reason of distress accounting to lack of information around who to consider, booking methods, service expectations, customer support etc.