Avaya announced today that it has been named a leader in the new IDC MarketScape: Worldwide Unified Communications and Collaboration (UC&C) 2013 Vendor Analysis (doc #241818, June 2013). Avaya was recognized for its ability to address a wider set of customer challenges and for its unique approach to UC&C through Avaya Aura®, which leverages SIP architecture to simplify networks and connect users at every location.
The IDC MarketScape highlighted the increasing interest from businesses looking to implement videoconferencing, mobility, rich collaboration and business process solutions across their workforces. The report also highlighted the key challenges businesses face when looking to adopt UC&C, which include:
Identification of the features, applications and tools most appropriate for the organization
Sourcing vendor-partners who provide those selected features, applications and tools
Integrating those key features to make them run on customers’ existing networks and/or within the bounds of existing services
With broad feature-sets and solutions for customers of all sizes and Industries, Avaya delivers unified communications and collaboration infrastructure and applications that support the realities of businesses and employees today. With an increasingly mobile and remote workforce, user preferences for BYOD, a growing number of multi-vendor technologies and cloud based applications, Avaya is helping businesses to support, simplify and scale to meet demands and keep a competitive edge.
The IDC MarketScape report is a quantitative and qualitative assessment of the characteristics that explain a vendor’s success in the marketplace and help anticipate the vendor’s ascendancy. It is available, via IDC subscription, at www.idc.com.
Today’s businesses are demanding solutions that increase productivity among their workforce, and Avaya’s collaboration portfolio enables those businesses to seamlessly integrate the technologies they choose, no matter the vendor. We’re delivering scalable technology that lowers costs and increases business agility. Our broad portfolio offers companies a full stack solution and at the same time, the flexibility to integrate and add the technologies to meet the specific needs of their business.