October 25, 2020


Avaya hosts the first Networking Conclave 2015, in India

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India, New Delhi, 5th February, 2015: In a meeting with the press event held today Delhi, Avaya’s Jean Turgeon, Vice President and Chief Technologist, Networking & SDN, WW Sales, delivered conclusive  evidence confirming the power of Avaya’s Fabric Connect network technology and its benefits of

customers.1 Customers were interviewed to understand the impact Fabric Connect deployment had on

 

their business. The survey focused on two categories of network performance, namely, agility and

 

performance. The results soundly supported the performance value of Fabric Connect and revealed that

 

Avaya Fabric Connect brings a significant competitive advantage to Avaya customers. A combination of

 

customer’s performance metrics (performance, agility) and verbatim comments derived from the

 

research are an impressive confirmation of the power of the Fabric Connect technology.

 

Summary of results the Fabric Connect Customer Experience Research 2015 (all in average and before

 

and after Fabric Connect deployment)

 

 Avaya’s network is 11 times faster to implement

 

 Configuring a Fabric Connect network is 7 times faster

 

 Troubleshooting time is 6.5 times quicker.

 

 Failover time lowered from 13.6 minutes has been lowered to an astounding 320 milliseconds,

 

 100% improvement on outage due to human error – outages dropped from an average of 3 per

 

What is Fabric-enabled Networking?

 

Fabric-enabled networking technology uses an innovative approach to network design, operation and

 

management to avoid the bottlenecks that slow the deployment of applications and services. This

 

approach involves deploying Avaya’s Fabric Connect solutions leveraging the only standardized IEEE

 

Ethernet Fabric solution known as Shortest Path Bridging(SPB, IEEE 802.1aq). It is an evolutionary leap

 

forward because it lets organisations completely virtualise their networking technology. It allows seamless

 

interworking with existing/legacy or cloud-based infrastructures making the physical layout of the

 

network irrelevant as you can build any logical network on top. In short, it does to the network, what

 

virtual machines did to the server. At Avaya, we believe our Fabric Connect technology offers a future-

 

1Dynamic Markets Limited conducted in the survey in November – December 2014. Survey covered 22% of Avaya’s Fabric Connect customers

 

from different regions. Respondents were promised anonymity to encourage unbiased and open responses

 

proof foundation for today’s megatrends – network virtualisation, cloud and mobile engagement – while

 

simplifying the network and reducing operational costs.

 

Jean Turgeon, Vice President and Chief Technologist, Networking & SDN, WW Sales

 

““Our new approach to networking is the foundation for transforming India’s cities into truly smart urban

 

centers poised to support economic and social development and value-creation. Our networking

 

technology is the backbone for rebuilding the country’s manufacturing and services sectors and unlocking

 

their potential in building locally and internationally competitive businesses.”

 

Dynamic Markets provided the following key points from their research.

 

Implementation time: 68% of Avaya FC customers say it takes less time to implement the FC network

 

compared to other networks (of equal size). The average figure for implementing a new network has

 

changed from 14 days to 1.3 days. This means that an Avaya FC network is 11 times faster to

 

implement. Customers provided quotes on an anonymous basis (blind survey): “It has really simplified

 

the way we plan and configure the network; it has reduced risks and errors because the protocol is

 

simplified. It is quick now we have to configure fewer devices than before; because there are fewer

 

86% of respondents say it now takes less time to configure a network. The average time has come down

 

from 110 hours to 17, making it nearly 7 times faster, which represents an improvement of 85%.

 

Qualitative comments below show that some of these customers have not had any network problems

 

for some considerable time now, with implementations going back as far as October 2013. It also shows

 

that customers who implemented only a few months prior to the research are already realizing this

 

benefit. Despite this, the research shows that the average troubleshooting times changed from 39 hours

 

down to just 6 hours, which represents an 85% improvement and times that are 6.5 times quicker.

 

“We haven’t had to. Once the base architecture for Fabric Connect is set up, the configurations ride on

 

top of that architecture, so there is very little extra configuration to be done.” [Implemented August

 

70% of Avaya customers have seen improvements to failover time since implementing their Fabric

 

Connect network. However, once again, some customers report an absence of network problems since

 

implementation, making it hard for them to answer this question. Nevertheless, the average failover

 

time of 13.6 minutes has been lowered to an astounding 320 milliseconds, which is 2,553 times faster.

 

“We’ve not had a failure yet.” [Implemented July 2013]

 

“It has increased reliance tenfold. We perform upgrades on the core network without any impact on

 

Before implementing Fabric Connect, 85% of respondents had problems with network outages caused

 

by human error in the core of the network. However, since implementation of the Fabric Connect

 

network, 74% have seen improvements and such outages dropped from an average of 3 per annum to

 

zero (i.e. 100% improvement). Indeed, the majority have seen dramatic improvements to this area of

 

their business. This line of questioning reinforces again that many customers simply have not had these

 

sorts of traditional network problems since their FC implementation.

 

“We have a very good system that is well built and well maintained. We have had small outages in the

 

past implementing different architectures, but with SPB [shortest path bridging] we haven’t.”

 

“This has been brilliant for us. We have not had any outages due to human error.” [Implemented July

 

Smart Cities / industries case studies built on Fabric Connect:

 

SOCHI Olympics – Russia: Avaya deployed Fabric Connect at the 2014 Sochi Winter Olympics where the

 

company supported up to 120,000 devices on its network at any given time, with in excess of 40,000 of

 

those being BYOD, making it the largest BYOD network in the world at the time, with huge peaks and

 

troughs of traffic that could not be predicted from a multitude of consumer devices. Fabric Connect

 

delivered the agility and flexibility that was demanded whilst eliminating business risk for one of the most

 

high-profile events in the world. The company was able to add and remove services, not networks,

 

virtually instantaneously and saw no network downtime at all during the Games.

 

Barwa City – Qatar: Barwa City Doha is a 6000-apartment Qatari modern city by Barwa Group. Barwa City

 

features modern homes in a contemporary setting, and 128 buildings spread across 1.35 million square

 

meters, with international schools, nurseries, retail outlets, mosques, restaurants, a health club, a bank,

 

and a variety of recreation. From its architecture to its infrastructure it is an embodiment of flexible,

 

comfortable living. Avaya is underpinning this modern oasis with Avaya Fabric Connect network

 

technology to run CCTV cameras, building management systems, digital meters, internal infrastructure,

 

and technological architecture required. The Avaya Fabric Connect network will enable the city

 

management to stream high definition video from 8000 cameras; support thousands of technology

 

endpoints simultaneously on an easy-to-alter and provision network. Any requirements of the

 

government to enhance the safety and comfort of the residents of Barwa City will be flexibly provided

 

without network downtime. The network will also enable the city to become the most mobile-driven city

 

in the country, supporting the motion of bring-your-own-device, across the city’s hotels, sports locations,

 

retail outlets, residential buildings, amongst others. Just a handful of network engineers can fully refit and

 

provision the network for the Barwa Group, matching their specifications through software-defined

 

Bangalore International Airport (BIAL)

 

Kempegowda International Airport is India’s largest airport in terms of passenger numbers, handling

 

12.86 million passengers in 2013-2014 and expected to handle 20m passengers by 2017. In 2014, the

 

airport choose Avaya Fabric Connect to enable its network to scale in a robust manner, improve

 

productivity and offer services with faster turnaround times to concessionaires. The network is today

 

handling the simultaneous running of airport applications such as the Universal Flight information

 

System ACDM-compliant airport operations software which captures 16 operational milestones on the

 

airside, SAP ERP system, passenger services, delivered through such systems as check-in and boarding,

 

self checking Common User Self Service (CUSS) for checking and passenger flight information, baggage

 

reconciliation, critical voice service and other such systems.

 

Firat Plastik, one of the 3 largest plastic production complexes in Europe and a leading exporter in Turkey,

 

based in Turkey, deployed Avaya Fabric Network technology in 2014 to ensure highest production quality,

 

diversity of products, elimination of redundancy in the core network, around the clock security, and

 

management of production systems.