The innovative solution allows carriers to optimize operator network performance and quality of service and compare their performance against competitors
Aricent announces a partnership with FalconSmart 
Technologies to launch FalconBenchmark, an advanced solution for multi-carrier performance benchmarking. The FalconBenchmark solution suite combines Aricent’s vast expertise in telecom consulting and analytics with FalconSmart’s world-class products and solutions.
Wireless network benchmarking solutions enable carriers around the world to substantiate their market competitiveness, validate their marketing campaigns, and optimize the quality of service. Falcon Benchmark evaluates operator network performance and compares the quality of service against that of competitors. It includes data collection strategies for macro sites and indoor venues based on industry-standard key performance indicators, including time and location. The data collection is coupled with FalconONE, the most advanced cloud-based analytics platform for remote management, real-time monitoring, instant reporting, and analysis. Aricent data scientists will use the date to create detailed reports that provide carriers with actionable insights into the quality of service and consumer experience.
“This partnership brings a unique value proposition to the Indian and North American market in the competitive benchmarking space. FalconBenchmark is a vendor-neutral and highly scalable technology-agnostic suite, that provides unparalleled insights into customer experience and quality of service,” said Munish Rishi, President and CEO, FalconSmart Technologies.
“Aricent is always looking to enrich our portfolio with innovative solutions that can leverage our vast experience and expertise in the telecom and analytics space. The launch of FalconBenchmark is highly strategic for India and North America, especially at a time when the wireless market is rapidly advancing from 3G to 4G networks, and quality of service is becoming extremely critical to operators and customers alike,” said Rakesh Vij, Chief Business Officer, Communications Business, Aricent.
About Aricent
Aricent is a global design and engineering company innovating for the digital era. With more than 12,000 design and engineering talent and over 25 years of experience, we help the world’s leading companies solve their most important business and technology innovation challenges. Key investors are KKR & Co. LP and Sequoia Capital.
