Hexnode is budget-friendly which enables even SMBs to adopt UEM equally like big enterprises – Apu Pavithran, Hexnode, Mitsogo, Full Interview

Apu Pavithran, Founder and CEO, Hexnode, Mitsogo

Apu Pavithran, Founder and CEO, Hexnode, Mitsogo

Mitsogo Inc. is a leading provider of Endpoint Management and security solutions headquartered in San Fransisco, California. Below is an excerpt from a recent interaction between team IT-Voice and Apu Pavithran, Founder and CEO, Hexnode, Mitsogo:

Prateek: Please throw some light on the company’s products, solutions, and services.

Apu Pavithran: Mitsogo Inc. is a leading provider of endpoint management and security solutions. Headquartered in San Fransisco, California the company has offices in Australia, Germany and a large presence in India. Our customers include SMBs to Fortune 500s: enterprises of all sizes have leveraged Mitsogo’s prowess in device management to drive business productivity and compliance. Our solutions adapt to the most complex of business environments and has been helping organizations in over 100 countries to stay agile and competitive in an increasingly mobile world.

Our flagship product is Hexnode UEM and is currently the sole offering. We are working on a few new products and the next product is in the beta stage. If all goes well, it is expected to be rolled out soon.

Prateek: How is Mitsogo different from other organizations?

Apu Pavithran: Our USP is simple – the platform is simple compared to other vendors with fewer clicks to obtain the same result. Also, Hexnode is budget-friendly which enables even SMBs to adopt UEM equally like big enterprises. In addition, we offer the best tech support in the industry, with a response time of 4 minutes and every customer receives the same top-notch services from the support team. This equips smaller businesses that do not have a strong IT department to implement the solution efficiently. The tech support team guides the IT admin through the entire process and assists them 24×7.

Prateek: What strategies did the company adapt against the challenges posed due to the pandemic?

Apu Pavithran: Mitsogo is one of those few companies that did not get greatly affected by the pandemic.  There were no layoffs, in fact, the company grew almost 1/3 in employee count and experienced a 200% increase in revenue growth.

It did not affect us that adversely as it did other industries. Mainly because every business uses mobile devices and computers and the majority of their data is in the cloud.

They all need a solution to secure their device and data especially when people took the devices and data to all parts of the world during remote work. So the demand for UEM solutions increased especially during the initial lockdown months.

Prateek: What product brings the most traction for Mitsogo?

Apu Pavithran: Our main product is Hexnode UEM.

Hexnode MDM  is the award-winning unified endpoint management platform from Mitsogo Inc. UEM is a cloud-based solution providing more secure, flexible, and robust management services than any other vendor in the market. Hexnode employs a top-of-the-notch EMM solution to track, secure, and manage corporate-owned as well as personal devices. It supports most of the major platforms and devices ranging from android 4.0 to TVs 6.0 to mac os 10.7.

  • Hexnode UEM simplifies the work of an IT admin.
  • When an organization deploys devices for work to its employees, they also need to monitor and manage the devices. The IT team should have complete visibility into all the company’s devices and where they are, what’s in it etc. This is crucial because if one device gets compromised or falls into the wrong hands, it will put the whole company at risk. So Hexnode gives IT the power to grant or revoke access to the work resources or data and even wipe the devices remotely if needed.
  • Also, in the case of onboarding employees and providing them with new work devices, the IT admin doesn’t have to manually open configure all the devices. If it’s only a matter of few devices, it may work out but in the case of hundreds and thousands of devices, it’s an impossible task. Hexnode enables the IT team to enroll the devices to the Hexnode portal and push applications, configurations, and restrictions to these devices in a few clicks.  Every industry needs an agile UEM solution for effective management. Our key markets are based in North America and Europe and our customers are spread across the world, from various industries like government, aviation, transportation, education, hospitality, healthcare, logistics, human resources, retail, non-profits, manufacturing, and construction, etc. Some of our clients include Oasis, DKT, Conde Nast, Hampton Jitney, Nathealth, Checkup, Wattbike, Eatstreet, etc. You can find more customer stories on our website.

Prateek: What will be the company’s expansion plans in India?  

Apu Pavithran: Yes, we’re planning to expand our services extensively in India and even double our headcount in 2022. Recently, we added a new office in Chennai. We are looking at adding new offices in major cities in South India in the next 3 years and Bangalore is next. We will be adding more MBA colleges to our list along with all the major engineering colleges in India for the campus recruitment drive. Our hiring plans will be a combination of freshers and experienced personnel.

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