Thursday, November 28, 2013: Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that two analyst firmshave separately reported Amdocs as the leading services vendor in the global telecom testing market.TechNavio1and NelsonHall2estimate Amdocs’ market share to be the highest in the industry at 15-17 percent and 13 percentrespectively.
TechNavio’s reportlistsvendorstability, cost-effectiveness, reliability and scope of offeringsasthe key criteria for service providers when choosing a software testing services vendor, and highlights Amdocs’ industry-specific focus on the telecom sectorasa key company strength. NelsonHall’s research finds that despite tougher economic conditions, there is an increasing service provider demand for specialist testing services,as reflected in Amdocs’ market-share leadership over non-telecom-specific vendors and offshore solutions.
“Amdocs’ deep understanding of what service providers need to succeed allows us to lead industry innovation in testing technologies, methodologies and business process best practices,and is key to the success of our global testing practice,”said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. “By significantly reducing testing time and costs for our customers, we are helping them reduce time to market, deliver a high-quality customer experience, and maintain their competitive edge.”
TechNavio, the market research platform of Infiniti Research Ltd., publishes periodic market research reports on niche and emerging technologies. An abstract of the testing report referenced above is available here.Founded in 1998, NelsonHall is an analyst and advisory firm with an evidence-based approach to market and service provider assessments and an unrivalled BPO and outsourcing knowledge covering an extensive range of business processes and industry sectors.