Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, announced it has entered into a definitive agreement to acquire privately-held Actix for approximately $120 million in cash, subject to customary closing conditions. This acquisition expands Amdocs’ customer experience portfolio further into the network domain to manage customer experience across both networks and IT. The Boards of Directors of Actix and Amdocs have approved the transaction which, subject to the satisfaction of the conditions to closing, is expected to be completed by the end of September.
With the acquisition of Actix,the leading independent software provider of mobile network optimization solutions, Amdocs will be expanding its CES (Customer Experience Systems) portfolio with geo-located network data that will drive a variety of optimization use cases.The acquisition will position Amdocs as the first vendor to offer customer experience-driven network optimization based on a holistic view of the customer experience across all networks, BSS and OSS (business and operational support systems).
Geo-located network information provided by Actix’s solutions, combined with customer data and capabilities from Amdocs’ market-leading policy management, BSS and OSS systems, will allow service providers to support sophisticated customer experience use cases and take proactive action based on network performance to modify and improve the experience of a specific customer or group of customers. As a result, service providers will be able to differentiate the customer experience and achieve cost-efficiency with improved automation and optimization of their existing networks, as well as when rolling out new network technologies, such as LTE and small cells.
Together, Amdocs and Actix will continue to pioneer development in network optimization, enhancing our position as the leading provider of network-independent solutions in this area,” said Bill McHale, chief executive officer ofActix. “The combination of our assets, spanning network and IT, will offer service providers the most powerful customer experience driven network optimization solution available.
With this acquisition,Amdocs will continue to lead the way in customer experience innovation,” said Rebecca Prudhomme, vice president of product and solutions marketing for Amdocs. “Linking network knowledge to customer insight, we will continue to deliver on the promise of our CES 9 portfolio to help service providers unleash the power of experience, while delivering operational efficiencies.
Founded in 1991, Actixhas employees located at offices around the world and is deployed at over 350 mobile service providers. In addition to product and solution synergies, Amdocs and Actix share numerous top tier customers.
Amdocs does not expect a material impact from the acquisition of Actix, if completed, in fiscal year 2013 or fiscal year 2014 non-GAAP earnings per share (excluding acquisition related costs and equity-based compensation expense, net of related tax effects). The impact on GAAP results will not be known until after Amdocs completes the purchase price accounting for the acquisition. Amdocs may incur acquisition-related expenses in fiscal years 2013 and 2014 to account for certain costs related to the acquisition.