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Xerox Strengthens Services Offerings With Document Transaction Processing Services (DTPS)

Xerox India, a part of Xerox Corporation, the world’s leading enterprise for business process and document xerox_printersmanagement services expanded its services portfolio with the launch of Document Transaction Processing Services (DTPS). DTPS is designed to deliver efficiency and value to customers by streamlining, digitizing and automating document-driven business processes.

“Overwhelmed with data, organizations are seeking new and faster ways to gather actionable insights from the information they can access. Lack of proper document management results in delayed decisions; leading to missed revenue opportunity , lost customers and possible compliance risks,” said Mr. Sushant Dwivedy, Director – Global Document Outsourcing at Xerox India.

“It all starts with our three-pronged strategy:

  • Assess and optimize: An analytics-based approach helps businesses understand the full scope of their print environment;

  • Secure and integrate: Integrating Xerox solution with existing IT environment and network with minimal disruption to optimize and secure the print environment;

  • Automate and simplify: Migrating customers to higher levels of print and document management maturity, including converting paper-based workflows to digital processes;

which helps thousands of organizations get more out of their print infrastructure investment and break away from operational barriers and redundancies. In the current business environment, the enhancements help clients manage their information demands more accurately & effectively, especially in the area of security and automating document workflows.”

He further added “DTPS – which includes Document Analytics Services, helps businesses identify opportunities to streamline processes and control costs by reducing the need to print. Xerox provides customers with the ability to view their print environment with varying level of granularity—holistic to needs across departments and at an individual level. This provides the ability for customers to take actions ranging from organization-wide print policies to identifying paper-intensive processes within or across departments, as well as detecting individuals printing in an undesirable fashion.”

Though, nearly every document is now originated digitally, but many still end up as paper at some stage in their lifecycle. One of the reasons offices are still stuck with paper is that we don’t provide staff with obvious alternatives. Here’s where Service offerings like DTPS, help businesses to print less– reducing account management and servicing costs by up to 30%; across various verticals like Manufacturing, Telecom and Banking.

With the ‘Digital India’ initiative, nuances that need to be addressed are implementation of technologies such as cloud, high-speed internet, analytics and mobility that are required to bring about digital transformation. Xerox is trying to make ‘The paperless office’ a reality – which has been both a dream and a myth for over 30 years.

Xerox Document Transaction Processing Services are designed to:

  • Automate back-office functions by managing incoming documents, digitizing, indexing, and routing their information to electronic document management and storage services.

  • Optimize new sales account opening processes to accelerate cash flow.

  • Reduce transaction costs and increase accuracy and efficiency of financial processes.

  • Simplify, standardize and centralize your employee on-boarding and communication processes.

  • Enhance the customer experience at critical touch points to retain and grow relationships.

  • Deliver consistent, reliable customer service during peak and non-peak business cycles.

  • Ensure compliance traceability of your back-office operations.

Filed in: News

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