Quick response to feedback is key to enhanced customer service
Within weeks of launching its own “Freedom OS” for the newly-launched Swipe ELITE, homegrown mobile technology major Swipe Technologies has announced the OTA (Over-The-Air) updates for its innovative new Operating System.
The OTA update is an incremental update available to all users of the Swipe’s Elite smartphone to fill the gaps between the promised and delivered features of the Freedom OS, as part of Swipe’s continuous improvements to offer an enhanced User Interface.
According to Swipe, the update aims to fix some of points brought up in the user community feedback. Some of the key upgrades include the Freedom OS User Interface (UI) improvements. The update also improvises the device performance and enhances battery life. The upgrade offers a quick access to Omni swipe menu, which allows users to set preference to their favorite apps, contacts, settings and incoming notifications using just one hand making it extremely convenient. The upgrade also comes with the Swipe Box 100 GB Cloud storage.
Shripal Gandhi, Founder & CEO, Swipe Technology said, “We continuously strive to provide enhanced level of service and product experience to our esteemed customers. In today’s fast-changing world, the speed of response is crucial for remaining competitive. We collected feedback from our early users and fixed issues to offer enriched user experience with this update. We aim to continuously seek feedback on overall user experience of Swipe ELITE, and respond quickly to ensure that our customers get the best, nothing less.”
Meanwhile, in order to stay connected with the consumers, Swipe has recently launched its Community Building Forum, which is highly interactive and enables the users directly connect with the other users and the company to get quick responses to their queries related to their Swipe mobile communication device – be it a smartphone, a tablet or a fablet. For the company, the forum will help in improving its after-sales service. Users/Developers can join the communities by signing up on www.forums.justswipe.com
Freedom OS is India’s first “Made in India” OS that is targeted at the youth of the country. More than 50% of the Indian population is in the youth and majority of them have aspirations of owning a premium lifestyle gadget like a smartphone packed with a multitude of features. After putting a year-and-a-half on research & development, Swipe has come out with a truly innovative offering in Swipe Elite, that is designed especially for tech-savvy online customers and aspiring youth. Swipe Elite is the first Indian smartphone brand to have Android-based “Freedom OS” that promises to take the smartphone user experience to the next level with unique features including high level of customization.