Reliance Jio will ‘discontinue’ unlimited voice calling for these customers

Although Reliance Jio has been giving a hard time of its competition since last year by giving free voice calls and generous 4G data, it also has the authority to ‘discontinue’ the free voice calling facility for some users.
The telecom giant says it has all rights to discontinue the free voice call service after 300 minutes if they find out that the number is being used for commercial use or in a fraudulent service.
Reliance Jio says it will consider commercial use from a number once the outgoing voice usage goes beyond 300 minutes per day or 1200 minutes for 7 days or 3,000 minutes per month (28 days), whichever hits earlier.
Under the terms of use section in both the ‘Postpaid’ and ‘Prepaid’ page of Jio it has been mentioned that, “This Plan is intended only for personal use of included services. RJIL reserves the right to discontinue the free Voice benefits offered as part of this Plan in case of misuse/ fraudulent use/ unauthorised telemarketing and commercial use. Commercial usage for this plan is defined as outgoing voice usage of 300 minutes per day or 1200 minutes for 7 days or 3,000 minutes per month (28 days), whichever is earlier. Calling to 100 unique MSIDNs in a rolling 7 day period will also constitute commercial usage.”
A Reliance Jio executive told Gadgets Now that until now the company has not yet faced any such cases and that the the firm has its own algorithm to note if the calls being made are for commercial purposes or for personal use. It was also communicated over call that the firm will get in touch with the particular user and will cross check the issue. To revive the service, prepaid users would need to make a recharge. The recharge amount details were not mentioned by the executive.
Filed in: News

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