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Lava Wins “Best Customer Experience Team Of The Year Award” In The Consumer Goods Category

1000+ Lava authorized service centers across the country

Lava International Ltd.  wins “Best customer experience team of the year award” in the consumer goods category at the 9th Loyalty Awards & Customer Experience Awards_ From left Gaurav NigamAgile distribution network ensuring service parts’ availability at/near customer touch points

Post warranty service demand fulfillment leading to enhanced customer loyalty

Strong data analytics capability eventually leading to shorter handset repair Turn Around Time (TAT) leading to customer delight

Daily replenishment of field inventory

Filed in: News

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