JDA and HCL Technologies Announce Alliance Agreement for JDA Commerce, SofTechnics, and PRM Solutions

HCL Technologies, a leading global technology company, and JDA Software, Inc., today announced a collaboration to extend the value of JDA Commerce, SofTechnics, and Pricing and Revenue Management solutions through modernizing the solutions’ architecture and shifting to a SaaS model. Under the terms of the partnership, HCL Technologies will join forces with JDA on development, product support, and go-to-market (GTM) initiatives for JDA’s Commerce, SofTechnics, and Pricing and Revenue Management solutions.

“We continue to look for ways to extend the value of our customers’ JDA investments, and this partnership is an example of pairing continued innovation with a best-of-breed services provider like HCL to achieve that goal,” said Salil Joshi, Executive Vice President, Cloud and Customer Success, JDA. “HCL Technologies has a proven track record in global service development and delivery, which will be a tremendous asset to JDA. With this partnership, JDA gains access to the breadth of HCL’s market coverage and depth of experienced domain experts with a strong transformation record enabling both companies to enhance the product offerings with new features and functionality for new and existing customers.”  

This alliance will leverage the collective forces of both companies to increase services capabilities for these solutions, enable new and enhanced product innovations, and allow expansions into new markets also leveraging other portfolio products. The alliance also aims to ensure best-in-class customer experience and support. Existing JDA customers of these solutions will continue to engage with JDA as their primary partner but will be further complemented by HCL services and resources. 

“Providing a seamless customer experience will be one of the key measurements for our alliance success, and JDA’s history as an innovator and early technology adopter has allowed them to be a market leader,” said Sukamal Banerjee, Corporate Vice President – ERS Sales (Hi Tech & Comm), Head – IoT WoRKS at HCL Technologies. “HCL’s experience in product development and implementing technologies such as cloud into the supply chain and in retail applications will allow us to bring an immediate benefit to JDA customers.”

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