Its official users, Xiaomi ‘crashed’ your WhatsApp

If you have a Xiaomi smartphone and were facing an issue in using WhatsApp, then you were not alone. Several users faced a situation where, when they tried to open WhatsApp but couldn’t. Instead, they were told “This version of WhatsApp became obsolete on January 13 2018. Please go to the Google Play Store to download the latest version.”

Now, Xiaomi has come forward and addressed the issue. The Chinese smartphone maker has accepted that this happened because of company’s move of pushing out the Beta version of the instant messaging app on its Mi App Store.

Xiaomi has issued a statement on the matter saying,”A few Xiaomi users reported an issue with WhatsApp on their smartphones. After a thorough investigation, we learned that a beta version of WhatsApp was pushed out on our Mi App Store a few days ago, which some users updated to. We have updated our App store listing with a newer version, approved by WhatsApp, which we encourage any users facing issues, to update to. We apologise for any inconvenience faced by our Mi Fans, and promise to be more vigilant going forward.”

At the time the issue emerged, WhatsApp too acknowledged it and said, “On background, this is an issue that’s being fixed. It was a problem with how our app is distributed, which is not under our control.”

Recently, Xiaomi users also faced an issue where their contacts data was getting mismatched. The issue was raised by many Xiaomi smartphone users on Mi forums. Following that, Xiaomi India head Manu Kumar Jain addressed the problem saying that the issue is due some third-party applications. In the same Tweet, he also provided a link out to a Xiaomi India forum for an APK file, that was supposed to be temporary fix. Incidentally, one of the third-part apps involved in this issue was also WhatsApp.

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