HCL to acquire mortgage BPO unit for $30 million

HCL Technologies said it will buy Urban Fulfillment Services, a provider of mortgage business process and fulfilment services, for about $30 million including contingent payments subject to certain financial milestones. Urban Fulfillment, founded in 2002, has over 350 employees and operates out of three centres in the US.
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“The acquisition of Urban Fulfillment Services strengthens HCL’s capabilities in mortgage BPO services, loan fulfillment and debt servicing space,” Anoop Tiwari, corporate vice president and global head -business services of HCL, said.

“The synergies between UFS’ client focused and efficient business processing services and HCL’s technology leadership and financial strength will create an unparalleled competitor and leading provider of state-of-theart services to the enterprise customers,” said Charles Sanders, CEO of Urban Lending Solutions.

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