Enjay Launches EPABX With CRM In Mumbai
Enjay IT Solutions Ltd. launched Enjay Synapse Mini, which is an IPPBX with built in CRM. This launch event was organised in Mumbai on 6th June. This is first of its kind Solution in the market. Its a small box which can support upto 4 telephone lines and upto 100 IP extensions. It can also support upto 20 CRM users, with 8/10 concurrent users.
Targeted towards SMEs, its designed keeping in mind SME segment of India. The New emerging SME in India, understands the need for a good CRM system to manage its customers. Also Telephony and software forms two basic pillars of any business. Enjay Synapse Mini provides both these things in one box.
Limesh Parekh, CEO says “We have been providing Telephony and CRM solutions to our customers since last 5 years. Two things have we observed. One the CRM/CTI market has matured in recent times, secondly, we also found that SMEs are getting more and more interested in going for these kind of solutions. We have given this solution to more than 150 customers across India and in wide range of industries. We observed that there is requirement and demand for a low cost solution. Thus happened Enjay Synapse Mini – EPABX with CRM”
“Synapse Mini is like a magical box, its a CRM with integrated telephony, SMS, email, website social media. Everything in a box. It is based on Industry SugarCRM Community edition, upon which we have developed lots of other functionalities like SMS integration, deduplication, website integration etc. Most importantly telephony integration. At present this box supports only 4 lines, we are adding other models to support 8 lines and PRI lines also ” adds Limesh Parekh
Enjay also appointed two distributors for Mumbai region. (1) Aashray Infratech Solutions (2) Digicom. These distributors will take care of distribution of solution as well development of channel and implementation of the solution. Both partners have long relationship with Enjay and also very vast experience in IT and Telecom.
Distributor Partners for Synapse Mini (EPABX with CRM) Rajesh Agarwal director Aashray Infratech says “We are very happy to be associated with Enjay as distributors for Enjay Synapse Mini. We have been knowing Enjay since last 8 years. We are impressed with the innovative products and solutions provided by Enjay. Few things I like about the solution is its flexibility, comprehensiveness and affordability.”
“Its a wonderful feeling for us to be a part of this success story with Enjay. On the day of launch we could see the success of this product in front of our eyes. More than 70 partners attended this event with great enthusiasm and interest. More than 15 partners booked the product on the spot. Also there is a huge scope for partners and IT community to create a good value for themselves. With these kind of products partners should not complaint of low margins” Says Mr. Jayesh Shah Director, Digicom. Distributor for Enjay Synapse Mini.
Continuing the Journey (Scouting for Partners) : “We are doing launch events in Pune (17th June), Ahmedabad (20th June), Delhi July first week. Covering rest of India soon. There is no other product of such kind in the market. We are sure to take the market by storm and establish leadership position in another two quarters. We expect to sell 700 units before March 2016. We are also looking or partners in other locations in India as well as out of India” concludes Limesh Parekh