Digitally Motivated Enterprises Aim to Leverage Superior Customer Journey with CEBS Worldwide

CEBS Worldwide, a futuristic technology provider serving range of Enterprises from Fortune 500 to start-ups, unveils its next-generation differentiated digital user experience strategies.  Prioritizing and adopting a partnership mindset to offer customers with new value, while innovatively meeting with the demands, CEBS Worldwide leverages advanced data sciences, to derive deeper customer insights.

According to a recent ASSOCHAM – Forrester study, India stands as a world leader for the ecommerce market, with an annual growth of 51%.  The projections for future seem to be promising as the online sales in India are expected to hit USD 120 billion by 2020, jumping from USD 30 billion in 2016. The digital shoppers are finding it easy to shop from their phones, instead of shopping at physical stores. The fast changing digital commerce trends, intelligent use of technologies and resources, analytics led applications, today are able to facilitate data-driven personalized customers’ demands in real-time.

Speaking on the occasion, Richa Srivastava, Managing Director CEBS Worldwide said, “We believe in upscaling digitally motivated enterprises with core solutions towards advancing their digital journey on Commerce & Analytics. With differentiated user experiences through media applications and contextual applications, we facilitate strengthened omni-channel customer engagements. Our next generation solutions help improve campaign effectiveness while reducing costs with expanded global market reach.”

Modern consumers are rather demanding and expect to interact and engage with brands in multiple ways as per their convenience. Omni-channel engagements are a must-have for the digitalization strategy for the enterprises. As an aggregator on the digital journey, CEBS builds effective and seamless system for digital commerce and analytics, which evolves from sourcing and ending to after-sales service.

The digital journey allows customers to use the power of digital technology to transform 3600 of their businesses. CEBS aims to unlock the organization’s full capabilities, while improving efficiencies using the latest trends in technology.

With expertise on digital commerce, channel mix services, analytics on a wide range of digital infrastructure, CEBS Worldwide currently caters to many customers across India and other global markets. Building synergies through partnerships and engagements, CEBS ensures deployment of the world class solutions for making enterprises Digital Commerce ready.

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