Customer Feedback Fine Tunes Business Intelligence Software
Atradius Credit Insurance recently announced the eagerly awaited launch of Atradius Insights 2.0, the latest version of the company’s prestigious business intelligence tool. Customers and brokers alike will be particularly interested in this upgraded offering, since it was their feedback that inspired many of its enhancements and additional features.
This state-of-the-art software, originally launched in Europe in 2014 and in Asia one year later, was designed to provide an efficient, simple-to-use tool for optimized portfolio management — to monitor performance, identify risk and seek opportunities. The credit insurance industry was quick to recognize its arrival as a ‘game changer’, evidenced by winning the Oracle “Fusion Middleware Innovation Award” in 2015 and being shortlisted amongst the top three for “Outstanding Online Platform 2015” for the annual Hong Kong Insurance Awards which are run by the HKFI.
‘The Insight tool has experienced steady growth in usage since its launch. Winning several awards over the past two years is testament that Insights is the software equivalent to a Raspberry Pi but for the credit insurance world; the ideal risk management tool for the savvy CFO and Controller wanting to access portfolio information anytime, anywhere and in whatever format required’.
— Eric den Boogert (Managing Director, Atradius Credit Insurance, Asia)
Novel key features include an intuitive dashboard providing an overview of the portfolio status along with insights into credit limit decisions and deductions as well as the ability to create and maintain policy groups and buyer country groups. Users are able to easily filter or search information as required and also quickly pinpoint anomalies and areas for further investigation. Users can see how claims paid compare to premium and in addition interactive world maps can be used to identify business opportunities as well as areas of risk.